Frequently Asked Questions

To become a registered user of this site, click My Account on the menu bar and enter your Account information. You will also be promoted to create an account the first time you complete an order.

To sign in to your Account, go to My Account on the menu bar then enter your e-mail address and password. If you do not have an account, please use the Register section. Alternatively you can shop as a Guest. During checkout you will have the ability to Create and account if you wish.

Go to My Account in the top menu. Then select Log out from the side menu.

If you have forgotten your password, click on My Account to access the Log In screen. At the bottom of the page click on Lost your password. Enter your username or email and then click on Reset password.

First go to your Shopping Cart. To remove an item click the “X” box next to the item. To adjust the quantities go the item and update the total and select Update Cart at the bottom.

YES! Your credit card information is protected with a secure SSL Certificate that encrypts all of your transactions through our site with industry-standard secure sockets layer (SSL) technology. Rest assured that both your credit card information and personal information are protected.

Click My Account on the menu bar to access your account information. Select Account details from the side menu. Make your changes and then click Save Changes.

To update your e-mail address and password you must first sign in. Click My Account on the menu bar to access your account information. Update your email and/or passwords as shown and then Save

Your order history is available under My Account on the menu bar. Select Orders from the side menu. Then select the order number for the order you wish to view.

You can include special instructions for orders during checkout in the Orders notes section at the bottom of the form. We will receive these instructions along with the order once you select the Place order button

Please click Contact Us on the menu bar to learn how to reach us regarding any questions or issues you may have. Also, feel free to call us at 603-216-6344.